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‎08-10-2024 01:53 PM

HP Recommended
Operating System: Microsoft Windows 11

So I have some peripheric connected to my laptop like a keyboard and mouse or a scarlet focusrite and when I turn off my laptop the lights stays on I tried searching for a fix but couldn't find anything my laptop is a HP Victus 15-fa0xxx

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1 person had the same question
3 REPLIES 3

‎08-10-2024 05:04 PM

HP Recommended

The keyboard light comes on and off at will.  The f4 / Keyboard function light works sometimes, but only for a few minutes, and the keyboard light starts going crazy again.  *NOTE, I happen to also have a USB pre audio preamp occasionally connected to this laptop.  Perhaps its a driver issue?  I tried updating all drivers, even uninstalled and re-installed, nothing.  Updated the HP Support UEFI, updated to all the latest Windows updates.  Nothing.  Ran a full virus scan, same thing.

 

It's very very frustrating, as it drains the battery completely and quickly - essentially making the laptop useless unles it stays plugged in.  Not to mention needlessly cycling the battery up and down for no reason.  This computer is only a year and a half old, but is out of warranty.  HP support is of now help so far, except for suggesting their tech support subscriptions.  I'm pretty technically adept, but there is ZERO guidance in the forums.  I can't be the only person experiencing this.  Please help, thank you.

 

Tags:  Keyboard light wonky, Key board light not turning off.  Keyboard light switch non functional.  Keyboard lights up and goes off on its own.  Uncontrollable. 

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‎08-10-2024 10:18 PM

HP Recommended

@CartésiEnzo 

 

What is your 15-fa0xxx machine ? It may have one USB-A port which can supply power during off and/or sleep. This port allow you to charge your phone or tablet when your computer is off. Does it have another USB-A port, please move KB and mouse to other port.

 

Regards,

BH
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‎09-05-2024 06:01 AM

HP Recommended

Hi I'm really sorry to reply only now I never received any kind of notification but my laptop is a HP Victus 15-fa0003sf I found in the bios an option to turn off the charge device while in off/sleep mode but it still does it sometimes even tho the option is turned off, I'm really lost right now and don't really know what to do 

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