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‎01-24-2021 11:36 PM

HP Recommended
Product: HP OMEN 15 DC1057tx
Operating System: Microsoft Windows 10 (64-bit)

Hello

My keyboard some keys (like number 5, F7, ',.,[) not working some times and they are altogether disabled at the same time and altogether enabled at the same!

I tried use restore point, uninstall windows upade, reinstall windows, reset primary hard, reinstall drivers and hard reset laptop but not repaired!

This problem was also in the BIOS!

 

2 REPLIES 2

‎01-25-2021 03:37 AM

HP Recommended

Is it because the keyboard hardware is damaged? If you have tried to update the BIOS and re-download the keyboard driver, then you need to consider whether the keyboard hardware is damaged or the computer motherboard has a problem.

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‎01-25-2021 05:53 AM

HP Recommended

My keyboard is not damaged and lately bought my laptop :(((

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