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‎05-28-2023 10:00 PM

HP Recommended
Operating System: Microsoft Windows 11

My laptop hp victus with ryzen 5 5500h cpu having a serious issue with the battery calibration it suddenly falls to 

0% from 60-70% without any warning and shuts down.. 

Category:
1 REPLY 1

‎05-31-2023 01:52 PM

HP Recommended

Hi @Sumit_0905,

 

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing battery issues with your HP Victus Notebook.

 

You may update the BIOS by following the steps from this document. (Click on the word document to open the web page).

 

I hope this helps.
Take care and have a great day ahead! 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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