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HP Recommended
HP Pavilion Gaming 15-dk2000 Laptop PC (2P1Z6AV)
Microsoft Windows 11

My laptop is overheating like crazy, and it even shuts down sometimes because of the overheating. One time because of the overheating it lagged so hard I had to restart it and that killed my hard drive, so I had to change it afterwards. Can someone suggest what I can do? I have a cooling pad and a Nvidia GeForce Rtx 3050, the problem is that gaming laptops are not good with those overheating like crazy video cards in them and the fans are facing backwards which is an even bigger problem.

1 REPLY 1
HP Recommended

Hi @Paco_bg,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are facing issues with overheating.

 

Clean the vents and inspect the fans

  • Dust and debris can accumulate in and around the air vents over time, obstructing the airflow and causing the fans to work harder than normal to remove the heat.
  • NOTE:
  • It is not necessary to open the computer to clean the vents.
  • Turn off the computer, and then disconnect the power cord.
  • Move any objects away from the computer.
  • Find the vents on your laptop. They are usually underneath and on the sides of the computer.
  • NOTE:
  • Some HP laptops do not have vents. If you cannot find any vents, see Increase efficiency to reduce heat.
  • Identifying the vents on an HP notebook PC
  • Use canned air to remove the dust from the vents to improve airflow.
  • Cleaning bottom vent with compressed air
  • Wait five to ten minutes to allow the computer to cool down.
  • Reconnect the power cord, and then turn on the computer.
  • Listen to the fans.
  • If the fans seem to be working correctly, place the laptop on a hard, level surface, such as a desk or table, and then try to increase the efficiency of your computer to reduce heat.
  • CAUTION:
  • Placing the computer on a cloth surface, such as your lap, a bed, or a couch cushion, can restrict or completely block the airflow. Prolonged air restriction causes overheating and potential damage.
  • If a fan is making a loud growling noise or not moving, there is an issue with the fan. Go to HP Notebook PCs - Fan is noisy and spins constantly (Windows) for more information.

Perform the remaining steps from this document and see how it goes. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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