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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi my laptop(hp pavillion 1025ax) was working regularly

But day before yesterday my laptop stated working slower but only while charging

 

1 REPLY 1
HP Recommended

Hi @Rush9,


Welcome to HP Support Community. This is a great place to post questions find answers and tips.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing slow performance issues with your HP Pavilion Gaming Laptop 15-ec1025AX.

 

Please run the updates from HP Support Assistant by following the steps listed below:
1. Download the current version from this webpage Link
2. Click on Updates and Messages to scan for new updates.
3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
4. Click the update name for a description, version number, and file size.
5. Select the box next to any updates you want to install, and then click Download and install.
You may also refer to the HP document to download and use HP Support Assistant by visiting this Link 

 

Let me know if this works.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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