• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Microsoft Windows 11

My victus 15 laptop Windows 11 goes off when working and tell me something is wrong with the booting system and I have change the SSD card in four months. And the laptop is brand new not up to a year. 

 

It shows now 3fo and system diagnostics.

1 REPLY 1
HP Recommended

3f0 is a serious disk error

 

Click here to check warranty
and
Click here for world-wide contact info

 

If you send it in for service tell them to return your old drive you can can recover important files from it.  Usually  it is discarded.

 

If not in warranty then you need to replace the drive.

 

Please provide the Product ID or Model name for better assistance. Preferably the full product ID including the characters after the # symbol. This code may be needed to find cloud recovery files.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.