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My m2 ssd doesn't work

HP Recommended
HP Gaming Pavilion - 15-cx0056wm
Microsoft Windows 10 (64-bit)

Hello! I just bought a M2 ssd to upgrade my laptop, but the bios doesn't recognize it. Does this ssd is compatible with my laptop?

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That NVMe M.2 drive should be compatible, yes. It should be automatically seen in the bios, there is nothing in the bios that has to be enabled.


Do you have another PC that you could test the drive on?

What happens? Its possible its DOA and has to be returned.

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