I have HP Pavilion 15 dk0017nt. My notebook locks up and freezes while i playing game. No functions works. When it locks up sound also gets stuck about 1 min. It requires a hard reboot. I don't know why but it only happens in some games. My drivers are all up to date. I did diagnostic and all test about component but there seems to be no problem.
I gave my notebook to the technical service of HP. I got it back 2 days ago. Because of that, I was not able to reply. Anyway, after my notebook had come, I did some tests in-game. Unfortunately, I saw that my problem didn't solve. They did a clean install in my notebook. I didn't make either any software change or update. I also closed Game Mode. Nothing has changed. The problem still goes on.
I wonder is there a chronic problem with this model of notebook.
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