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RisaLee
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Solved!

My notebook wireless connection problem.

HP Recommended
hp15r247tu
Microsoft Windows 10 (64-bit)

My laptop connected wifi with router but daily many time automatic disconnected and when I start troubleshooter then show in the window your wifi adaptor is a experiencing driver 
how can I solve this problem?

 https://www.vlcmediaplayerfreedownload.com/

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praveen196
HP Support Agent
HP Support Agent
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@RisaLee Welcome to HP Community!

 

I understand that you are facing issues with the wireless connection.

 

 

Here's a related HP Forums post that seems to have helped others: Click here 
I have a few steps to resolve the issue:  

  • Since you've already reinstalled drivers, I would recommend using an Ethernet cable (Wired) and update your Wi-Fi drivers using this link  

  • Update the bios by visiting this link or through support assistant using an Ethernet cable.  

  • Now try to connect to the internet wireless.    

 

The best way to resolve the issue is by using the HP Guided Troubleshooter: 

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern). 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

View solution in original post

4 REPLIES 4
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 2 of 5
Flag Post
HP Recommended

@RisaLee Welcome to HP Community!

 

I understand that you are facing issues with the wireless connection.

 

 

Here's a related HP Forums post that seems to have helped others: Click here 
I have a few steps to resolve the issue:  

  • Since you've already reinstalled drivers, I would recommend using an Ethernet cable (Wired) and update your Wi-Fi drivers using this link  

  • Update the bios by visiting this link or through support assistant using an Ethernet cable.  

  • Now try to connect to the internet wireless.    

 

The best way to resolve the issue is by using the HP Guided Troubleshooter: 

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern). 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

View solution in original post

RisaLee
Author
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Thank you for your support hp team.Now it's work correctly.specially thanks Praveen196

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praveen196
HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 4 of 5
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@RisaLee

 

Thank you for the update.

 

We are happy to hear that the issue is resolved.

 

In the future, if you have any other concerns.

 

Please get back to us. We will assist you.

 

Have a nice day!!

RisaLee
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many many thanks..hp is my favourite brand.I love hp.

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