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‎09-23-2021 11:25 PM

HP Recommended
Product: Omen 15
Operating System: Microsoft Windows 10 (64-bit)

Hey guys, so I got a omen 15 Ryzen 7 4800h, RTX 2060 and 16gb RAM, I saw a lot of reviews on how cool the system is with these specs. I was convinced and I bought this machine. But the first day that I got it, my cpu went to 100-1005 degrees when I played Valorant. Is this normal? Or does my laptop have some problem? If this is not normal, could anyone suggest a fix? I went to Hp support but they didn't help at all, they just gave some random link but that didn't help. 

Thanks!

 

 

Category:
1 REPLY 1

‎09-27-2021 12:32 PM

HP Recommended

Hi@Stingray1330,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the computer is overheating.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I would like to inform you that 90C is normal on the gaming computer. I recommend you use the Omen command center to change the settings which suit your needs.

 

Please refer to the below article for more information.

 

https://support.hp.com/in-en/document/c05387497

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

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