My omen 16 laptop says: performance settings are overridden by system default settings while on batt

[aiden31]

My omen 16 laptop says: performance settings are overridden by system default settings while on battery or on low-wattage AC adapter. Your system performance will revert to normal once a compatible ac adapter is connected. I am using the ac adapter that HP gave me, as well as its been working until lately

[zoey7886]

@aiden31,  Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your Omen 16 laptop! 

We're thrilled to have the opportunity to assist you and provide a solution.  

It sounds like your OMEN 16-b0000 laptop is not recognizing the AC adapter properly or is detecting it as a low-wattage adapter, which is limiting performance. Here are some steps to troubleshoot and fix the issue:

1. Check AC Adapter and Connection

• Ensure the AC adapter is securely plugged into both the laptop and the power outlet.
• Try a different power outlet to rule out any electrical issues.
• Inspect the adapter and cable for any physical damage or wear.

2. Check Adapter Wattage

• The OMEN 16 typically requires a 230W adapter.
• If you have a lower wattage adapter (e.g., 150W or 200W), performance may be affected.
• If you are unsure, check the adapter's label and compare it with HP’s specifications.

3. Restart Laptop and Reset Power Settings

• Shutdown the laptop.
• Disconnect the AC adapter and battery (if removable).
• Hold the power button for 30 seconds.
• Reconnect the adapter and turn on the laptop.

4. Update BIOS and Drivers

• Go to HP Support (HP Support Website) and check for:
  • BIOS updates
  • Chipset drivers
  • Power management drivers
  • OMEN Gaming Hub updates

5. Run HP Hardware Diagnostics

• Turn off the laptop.
• Press F2 while turning it on to enter HP Hardware Diagnostics.
• Run a Battery and AC Adapter test to see if any issues are detected.  

Let me know if any of these steps help! 🚀

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Akhi_H]

Hope you're having an amazing day! We wanted to follow up on the technical issue we tackled earlier. Are you all set and issue-free? 

If you encounter any more hiccups or have questions, please don't hesitate to reach out. We're here to help and support you every step of the way! 

We'll be archiving this case, but feel free to respond to this thread anytime to continue the conversation. 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

Take care, and have an incredible day ahead! 

Regards, 

Akhi_H