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HP Recommended

Please help me!

I have a 2 year old HP Omen 17inch 1080 resolution screen with a NVIDIA GeForce GTX 1070, i7-6700HQ Processor, 8GB Memory, Windows 10 home. I have DirectX12. Everything runs smoothly, all except my frame rates per second in games.

Everytime I load a game - Assassin's Creed; Hitman; Hellblade: Senua's Sacrifice - my GPU skyrockets to 100% and my FPS plumits to a consistent 5-15, although the GPU memory utlisations seem fairly normal. I have never seen the FPS go above 70 and it runs between 30fps and 55fps in menu screens. It doesn't matter if I'm using ultra settings or low settings, the GPU and FPS are the same. Out of game my cpu is sub 10% utlised, memory sub 30% and GPU 1-5% utlised.

Having read several blogs, I have disabled windows gaming apps, cleaned and redownloaded my NVIDIA Drivers, rebooted Windows, run multiple antivirus and malware scans in and out of safemode, updated my BIOS and cleaned and defraged my hard drivers. I have tried playing in windowed mode, offline, plugged and un plugged. Nothing has made a difference. I have now come to the limits of my knowledge, wallet and have nowhere else to turn.

Could really use an expert to help me establish whether i have a hardware problem or not. I have downloaded MSI Afterburner and GPU-Z and am on hand with stats should a willing mind need further information.

Many thanks for reading.

GPUBlues

1 REPLY 1
HP Recommended

Hey, are you sure the games are using the Nvidia Gpu instead of the Intel one? You can check that by going in the task manager with the game open (Ctrl + Shift + Esc) then look, in the process tab, near the GPU utilization column. If it states, on the line of the game, Gpu0 the pc is using the Intel Gpu and you should change that with the Nvidia control panel (Right click on the desktop, you should find a entry named like that. Otherwise you can find that in the windows control panel.). Head to 3D settings in the left list. Then click on the tab that states "Program Settings". Click on the drop-down menu an search for the game executable. If you find it click on it and see if the Nvidia card is selected as the graphic processor for the program. If you can't find the game in the drop-down list you can add trough the "Add" button. Then select the executable from the list. If it's not on that list, click on "Browse" and select the executable from the hard drive path (ending in .exe). Once you selected the Nvidia card click on Apply on the bottom right of the window. Now Windows will switch to the Nvidia card to draw your game.

Best regards

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