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‎03-26-2019 12:25 PM

HP Recommended
Product: Omen 15 1KV78UA
Operating System: Other

Noticed my battery wasn't charging so reboot into Diagnostic mode.

Battery test indicates a Failure.  

Battery Status: Replace (42)

Failure ID: 6CU7S8-8MB9JJ-MFPURF-C0B403

 

Don't see a battery for this model in the HP Store.

 

Has anyone been able to source a battery for this model/product code?

 

 

7 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-26-2019 01:39 PM

HP Recommended

Welcome to the HP Support Community  @Khaot1c 

 

HP part number:   917724-855

 

OMEN by HP 15 Notebook PC Maintenance and Service Guide:

 

http://h10032.www1.hp.com/ctg/Manual/c06002077

 

eBay: 

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=917724-855&_sacat=0&LH_TitleDesc=0&LH_PrefLoc=1&_sop=...

 

Amazon:

 

https://www.amazon.com/s?k=hp+917724-855&ref=nb_sb_noss_2

 

REO

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1 REPLY 1

‎03-26-2019 01:39 PM

HP Recommended

Welcome to the HP Support Community  @Khaot1c 

 

HP part number:   917724-855

 

OMEN by HP 15 Notebook PC Maintenance and Service Guide:

 

http://h10032.www1.hp.com/ctg/Manual/c06002077

 

eBay: 

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=917724-855&_sacat=0&LH_TitleDesc=0&LH_PrefLoc=1&_sop=...

 

Amazon:

 

https://www.amazon.com/s?k=hp+917724-855&ref=nb_sb_noss_2

 

REO

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