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HP Recommended
OMEN by HP - 17-an098nx
Microsoft Windows 10 (64-bit)

I have an issue that i disscused before in another post about screen turning black during games and sound buzzing .. so i updated bios and after i did that the problem didnt happen for a day then the next day i got it again but i got these 2 unkown drivers errors that i didn't have before updating bios 12355.PNG12345.PNG1234.PNG

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Accepted Solutions
HP Recommended

Hi:

 

Here's the other one attached below.  Install the same way as the HPIC0003

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

See this discussion below...last post.  I would use the last file listed...This will install the HPIC0003 device.

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Unknown-device-ACPI-VEN-HPIC-a...

 

Or you can manually install it from the file I zipped up and attached below.

 

Unzip the file to its folder.  Do not do anything with the files in the folder.

 

Go to the device manager, click on the Unknown HPIC0003 device needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the file folder you unzipped.

 

Make sure the Include Subfolders box is checked, and the driver should install.

 

Then restart the PC.

 

Here is a partial copy and paste of the driver setup information file which shows driver support for the hardware ID you posted.

 

======================= Device Install x64 Section ========================

[HP.ntamd64]
%DeviceDesc% = hpcustomcapdriver_Install.ntamd64, ACPI\HPIC0003
%DeviceDesc% = hpcustomcapdriver_Install.ntamd64, ACPI\HPIC000C

 

I'll see if I can find a driver for the other one.

 

HP Recommended

Hi:

 

Here's the other one attached below.  Install the same way as the HPIC0003

HP Recommended

Thank you first one worked 124.PNG

HP Recommended

2nd one worked too 1`344.PNG.. may i know are these drivers so essential that they might be the cause of my crashes ingame? the black screen and buzzing sound 

HP Recommended

You're very welcome.

 

Unfortunately, that I would not know.

 

But now that those drivers are installed, that is one less issue that would be causing the video game crashes.

 

I would think that would be more of a graphics driver issue.

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