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‎01-29-2019 02:16 PM

HP Recommended
Product: OMEN by Hp Laptoop 17 -an0xx windows 10 home 64-bit
Operating System: Microsoft Windows 10 (64-bit)

hello, where i can find my computer imei if my pc was stolen i only have box from computer...

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-29-2019 07:45 PM

HP Recommended

Two problems here.

1. If the laptop has been stolen, you obviously cannot go into a command prompt and look up any info.

2. Only WWAN cards/mobile devices have an IMEI number. Your laptop does not have IMEI since it didnt come with a mobile card. Wifi cards dont qualify.

 

You do have a serial number though and it will be posted on a lable that is on the box the laptop came in.

You will need that serial number to report it to the police.

View solution in original post

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2 REPLIES 2

‎01-29-2019 06:53 PM - edited ‎01-29-2019 06:58 PM

HP Recommended

@Gedizzo , welcome back to the forum.

 

Here is a guide that will help you find the IMEI number.  The guide is for Win 7 and Win 8, but I believe that it will work for Win 10, also.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No

‎01-29-2019 07:45 PM

HP Recommended

Two problems here.

1. If the laptop has been stolen, you obviously cannot go into a command prompt and look up any info.

2. Only WWAN cards/mobile devices have an IMEI number. Your laptop does not have IMEI since it didnt come with a mobile card. Wifi cards dont qualify.

 

You do have a serial number though and it will be posted on a lable that is on the box the laptop came in.

You will need that serial number to report it to the police.

1 person found this reply helpful
Was this reply helpful? Yes No
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