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HP Recommended
HP Gaming Pavilion - 15-cx0001na
Microsoft Windows 11

Heya peeps, hope y'all are well ^_^

I've just got a small issue, nothing really too difficult to fix but still just a pain

My gaming laptop has managed to soldier on through all the abuse I put it through (running about 100 tabs at the same time, downloading the entire content of the internet, etc), but the only really big damage it's ever had is some broken hinges/clamp thingies on the screen - some of those bits that hold the screen cover in place broke, which led to the hinges breaking - and the battery seems to be buggered.

I've figure out how to dismantle the whole thing and whatnot, it's just a matter of getting the new parts and putting it all back together but unfortunately the PartSurfer has been kinda useless in terms of actually getting my hands on the parts.

The parts I'm looking for are as follows:

Assembly-battery 3CELL 52Wh 4.55Ah LI SR (Product number L08855-855)

LCD BACK COVER Acid Green W/O ANTENNA (Product number L20313-001)

HINGES (Product number L20316-001)

 

If anyone can point me in the right direction for where to get these parts I would be eternally grateful, thank you all! ^_^

1 REPLY 1
HP Recommended

Hi @Evillyne,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4

HP Support 

I am an HP Employee.
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