Need to add Wi-Fi drivers to Victus 15 software and drivers page

[POLYDANK]

Hello HP support,

It appears the driver for the Wi-Fi adapter is missing from the Software and Drivers page for the Victus 15 laptop. Here is the page I'm referring to: https://support.hp.com/us-en/drivers/victus-by-hp-15.6-inch-gaming-laptop-15-fb2000/2101821639

Details:

• Wi-Fi adapter: MediaTek Wi-Fi 6E MT7922 (RZ616)
• Product name: Victus by HP 15.6 inch Gaming Laptop 15-fb2000

I helped a user install the needed driver to get their Wi-Fi working, but finding the driver was quite the pain. Here are the steps to install the driver:

• Download installer from https://ftp.hp.com/pub/softpaq/sp157001-157500/sp157293.exe
• Run installer that creates a "SWSetup" folder after accepting terms
• Run SWSetup\sp157293\src\installdrv.cmd

The Wi-Fi then worked after these steps. Running SWSetup\sp157293\HPUP.exe looks like the proper approach, but I don't recall this working for them.

[Kuroi_Kenshi]

Hi @POLYDANK,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check HP Support Page

Before proceeding with other steps, double-check the drivers page:

1. Visit the HP Victus 15 Drivers Page.
2. Look for the Network or Wireless category for available Wi-Fi drivers.

Use HP Support Assistant

HP Support Assistant might have the driver available even if it’s not listed on the website:

1. Open HP Support Assistant from the Start Menu.
2. Click on My devices.
3. Select Updates at the bottom of the screen.
4. Install any available updates, including Wi-Fi drivers.

Download from MediaTek Website

If the driver is not available on the HP Support page, you can download it directly from the MediaTek website:

1. Visit MediaTek Drivers and Support.
2. Search for the MT7922 (RZ616) and download the appropriate driver for your operating system.

Manual Driver Search

You can use Windows Device Manager to search for the driver:

1. Connect to the internet using an Ethernet cable or another device.
2. Right-click on the Start Menu and select Device Manager.
3. Expand Network adapters.
4. Right-click on the Wi-Fi adapter and select Update driver.
5. Choose Search automatically for updated driver software.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[POLYDANK]

Hello Kuroi_Kenshi,

The issue is that the HP Victus 15 Drivers Page should have the latest MediaTek MT7922 (RZ616) drivers. These are for cases when users do not have a way to connect to the internet other than with Wi-Fi.

By the way I was helping another user with their Wi-Fi issues. This is not my own device.

[Hawks_Eye]

Hi @POLYDANK 

Kurio_Kenshi is away for now; however, I'm Hawks_Eye, and I'll be happy to help you out!

It’s great that you’re helping someone troubleshoot their Wi-Fi issues! 

For the HP Victus 15, the drivers for the MediaTek MT7922 (RZ616) is available in our drivers page.

Here is the link for the same:

https://support.hp.com/us-en/drivers/swdetails/victus-by-hp-15.6-inch-gaming-laptop-15-fb2000/210182...

Please share this link to whom you were helping. 😊

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye