Netflix app won't work

[dfjones]

When I open the Netflix app it brings up an error message "A new version of the netflix app is available and required to continue." I have checked the app store for updates, uninstalled and reinstalled the app and I still cannot get it to work.

[Dragon-Fur · Accepted solution]

@dfjones

Might be Netflix that is having the problem.

Why can't I connect to Netflix?

See the last Troubleshooting option > Streaming Media Players

More, including Contact Information (bottom of screen):

Netflix Help Center

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[dfjones]

@Dragon-Fur

I'm currently chatting with Netflix customer service, hopefully they can help. Thanks for the advise.

[Dragon-Fur]

@dfjones

You are welcome.

Good Luck!

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

Fixed / Answered? Click that post Accept as Solution to help others find Answers.

[dfjones]

@Dragon-Fur

According to netflix customer service, I've broken netflix and they have a team of specialists waiting to call me so I can fix it. I feel as though today has been very productive now