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‎08-05-2019 02:20 PM

HP Recommended
Product: Omen Laptop 15T
Operating System: Microsoft Windows 10 (64-bit)

I recently received my new Omen Laptop 15T. Previous HP laptops I have had had a "D" drive to recover the Operating System (among other things). I don't see that on the Omen. If I have a hard crash and need to recover the OS, how would I go about doing that?

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-05-2019 07:01 PM

HP Recommended

The best way to to do a Factory Recovery is to do via a USB HP Media installer not the recover partition (depending on the type of crash).

You will need a 16GB USB pen drive for the USB installer.

Make sure your power cord is plugged in.

Then go to Start and navigate to HP Help and Support > HP Recovery Media Creation.

Run it with the blank USB drive connected. Follow the prompts.

 

If that fails for some reason, You have the option to download the HP Recovery also. But that will require a 32 GB pen drive (😕).

Or you can always use the generic ISO installer directly from Microsoft. Your system will auto activate the key as its embedded in the bios.  You would only need an 8GB pen drive for that.

 

Does this help? Let me know.

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎08-05-2019 07:01 PM

HP Recommended

The best way to to do a Factory Recovery is to do via a USB HP Media installer not the recover partition (depending on the type of crash).

You will need a 16GB USB pen drive for the USB installer.

Make sure your power cord is plugged in.

Then go to Start and navigate to HP Help and Support > HP Recovery Media Creation.

Run it with the blank USB drive connected. Follow the prompts.

 

If that fails for some reason, You have the option to download the HP Recovery also. But that will require a 32 GB pen drive (😕).

Or you can always use the generic ISO installer directly from Microsoft. Your system will auto activate the key as its embedded in the bios.  You would only need an 8GB pen drive for that.

 

Does this help? Let me know.

Was this reply helpful? Yes No

‎08-07-2019 09:34 AM

HP Recommended

Yes, that's what I needed!  Thank you!

Was this reply helpful? Yes No
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