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I have hp omen 16 wd0880tx  laptop...i m on Discrete GPU model that is on nvidia rtx 4050

Still no gsync option in nvidia control pannel or nvidia app it says unsupported 

While in my laptop specifications details pdf from hp itself says it supports Gsync 

...so why hp is misleading customer...?

1 REPLY 1
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Hi  @fdh4t3,
 
Welcome to the HP Support Community!

Thanks for reaching out!


I completely understand how it must feel when a feature you expected to see isn’t showing up. Thank you for sharing the details of your HP Omen 16 wd0880tx with the RTX 4050 I’ll do my best to help clarify and troubleshoot this for you.

Sometimes the availability of G-Sync depends not only on the GPU but also on the specific display panel and driver configuration. 


Let’s go step by step:

  1. Update NVIDIA drivers: Make sure you’re running the latest drivers directly from NVIDIA’s website, not just Windows Update.
  2. Check Windows updates: Sometimes display features are enabled after system firmware or BIOS updates.
  3. Enable Advanced Optimus: Since you mentioned you’re on the discrete GPU mode, double-check in the Omen Gaming Hub if Advanced Optimus or GPU switching is configured correctly.
  4. Verify display panel: G-Sync requires a compatible panel. Even if the laptop series supports G-Sync, certain configurations (like refresh rate or panel type) may not.

I hope this helps. 

I'm an HP Employee.


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