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‎08-12-2020 07:50 AM

HP Recommended
Product: Omen 15 2020
Operating System: Microsoft Windows 10 (64-bit)

Bought a new Omen 15 with i7 10th gen and a RTX version laptop. In the Omen Command Center I do not see the Lighting option to change the keyboard backlights. Can you please help me with this issue.

3 REPLIES 3

‎08-12-2020 07:49 PM

HP Recommended

@Ravi04 

 

Not all machines have this option/feature. Does your machine have 4-zones keyboard which is similar to

 

              OCC zone.png

 

If not, your machine does not have Lighting option/feature

 

Regards.

BH
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‎08-12-2020 10:46 PM

HP Recommended

How can I check if my model has this feature or not.  My laptop model number is ek0042tx.

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‎08-15-2020 04:24 AM

HP Recommended

Hello Can you help me how to check if my model (ek0042tx) has the lighting feature or not

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