Create an account on the HP Community to personalize your profile and ask a question
09-28-2022 08:23 AM
Hello Everyone!! I am facing an issue in which no sound is coming from my headphones.I have switched 2,3 headphones but still no sound is coming.Recently I opened Valorant and then I plugged my headphones and suddenly my valo crashed then sound from earphones/headphones stopped.I tried troubleshooting and rest stuffs which virtual agent told me but none of that worked.My laptop is updated,please help me.
09-28-2022 02:51 PM
Sorry to hear that you are having problems ... I would like to help you.
Let me check your current system configuration.
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/paste following key/value pairs:
System SKU ( equals HP product number (p/n) )
(2) Start Windows <Device Manager>
- Expand <Sound, video and game controllers>
--->>> Send screenshot
(3) Please report your results
Didn't find what you were looking for? Ask the community