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‎08-18-2022 10:25 PM

HP Recommended
Product: OMEN 17.3 inch Gaming Laptop PC 17-ck0000 (2Y4A9AV)
Operating System: Microsoft Windows 11

Anyone knows how to contact HP through email? there's LITERALLY no options for me:

 

:Screenshot 2022-08-19 162235.png

Selecting another region and their online assistants will reject you as it's not purchased in that region. 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-19-2022 09:11 AM - edited ‎08-19-2022 09:18 AM

HP Recommended

Hello @Feim 

 

If you have HP Care Pack you can contact a service center directly:

 Supported products:*
- Samsung Printers
- Commercial LaserJet
- A3 Printers

 

Quote: "

Products covered by
HP Care Pack or Contract

 

Please refer to the document included
with your warranty extension. If you have
an electronic certificate, refer to the
"contact details" on page 3 ( "consumer products" phone )

"

View solution in original post

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5 REPLIES 5

‎08-19-2022 12:56 AM

HP Recommended

Hello @Feim 

 

Please describe the current problem with your notebook as accurately as possible and I might be able to help you.

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‎08-19-2022 07:48 AM

HP Recommended

Hi, @Feim 

 

There is no way to initially contact HP support via e-mail.

 

You can try the number listed for computing products for home at the link below.

 

Contact HP - Phone Assist | HP® United Kingdom

1 person found this reply helpful
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‎08-19-2022 08:45 AM

HP Recommended

please see this separate thread:

 

https://h30434.www3.hp.com/t5/Gaming-Notebooks/Omen-17-ck0000-Fan-always-on-despite-bios-setting-it-...

 

 

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‎08-19-2022 08:59 AM

HP Recommended

Hello @Feim 

 

Now that I read it, I remember the case ...

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‎08-19-2022 09:11 AM - edited ‎08-19-2022 09:18 AM

HP Recommended

Hello @Feim 

 

If you have HP Care Pack you can contact a service center directly:

 Supported products:*
- Samsung Printers
- Commercial LaserJet
- A3 Printers

 

Quote: "

Products covered by
HP Care Pack or Contract

 

Please refer to the document included
with your warranty extension. If you have
an electronic certificate, refer to the
"contact details" on page 3 ( "consumer products" phone )

"

Was this reply helpful? Yes No
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