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- No undervolting after bios update!

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04-23-2022 09:18 AM
Hey, after updating my bios version to f.45, I can't undervolt my CPU in OMEN Gaming Hub. I get the message: We have detected the Intel SGX - enabled software in your system. For security reasons the undervolting feature is currently disabled. To enable this feature, please remove any software that uses Intel SGX.
Any idea how can I tell what software uses Intel SGX, or simply, how can I resolve this issue?
04-27-2022 01:15 PM
Exactly the same problem in my case.I have an Omen 2020 version with i710750h and RTX 2070 (120Watt) and I'm not able to undervolt the processor, after the windows 11 made some updates in HP firmware.I did the undervolting with Throttle stop, a very usefull software that allows to easy undervolt your processor.
I disabled from bios intel SGX, with no result.Until I will find a solution I made some changes at Processor Power Management and I set up Maximum Processor state at 99%.In this way my temperatures never pass 65 degrees, but with only major lack:
No turbo boost, and this way the maximum frequency is 2.6GHZ for all 6 cores. But for me is enough, I only play FIFA and Forza Horizon ultra settings at 60fps.For another games, especially heavy shooters and open world, the frame drops significantly with turbo boost disabled.
If anybody has a solution for making possible undervolting again, please share with us
04-27-2022
05:37 PM
- last edited on
04-27-2022
05:47 PM
by
RodrigoB
i just read about two solutions 1) PowerMonkey UEFI Application and 2) using a ch341a spi programmer with a soic8 test clip. But imo they only might work for advanced users.
04-28-2022 02:50 AM - edited 05-08-2022 11:00 AM
Hi guys! I have the exact same issue, so I contacted HP over WhatsApp.
I was told to perform a CMOS reset (shut down the device, hold the Windows key + V, then simultaneously press the power button for 2-3 seconds and the let go of the power button but keep on pressing the Windows key and V until you hear a beep or the CMOS reset screen).
I was able to set the Undervolting option again, but only until I rebooted the device. But the Undervolting setting was still active (another reboot removed the setting again).
I am still in contact with the support and will keep you updated in this thread.
Edit: Unfortunately, I could not resolve this issue. The only way for me to get undervolting working was to perform a rollback of the BIOS.
05-30-2022 06:59 PM
There is new BIOS on https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-15-dh0000-laptop-pc-series/26122167
Please download and install it, and see if issue could be fixed or not.