cancel
Showing results for 
Search instead for 
Did you mean: 
RzymianinTV
New member
1 0 0 0
Message 1 of 2
383
Flag Post

Noise in the speakers when moving the mouse

HP Recommended
HP Gaming Pavilion - 17-cd0020nw
Microsoft Windows 10 (64-bit)

Hello, I have a problem with noise in the speakers or something within them namely when moving the USB mouse on the cable is as if I was buzzing noise I bought 3 different mice each of them makes a disturbance from the very beginning of the laptop when I bought it this problem occurs

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
12,563 12,532 966 1,095
Message 2 of 2
Flag Post
HP Recommended

Hi @RzymianinTV

 

Welcome to the HP Support Community. 

 

Step 1 -Run Audio troubleshooter -

 

1) In Windows, type "Find and fix audio" into Search, or right-click the speaker icon on the taskbar and select Troubleshoot sound problems.

2) Select Find and fix audio playback problems or Find and fix audio recording problems from the Search results.

Step 2 Re-install the Audio drivers -

1) In Windows, search for and open Device Manager.

2) Double-click Sound, video and game controllers.

3) Right click on the Audio drivers and click on uninstall.

4) Restart the computer. 

 

Step 2- Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 3 - HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Also, try updating the BIOS. Refer to this document for steps - HP Consumer Notebook PCs - Updating the BIOS (Basic Input Output System)

and update using the above steps..

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation