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02-15-2023 04:58 AM - edited 02-15-2023 04:59 AM
Hello Everyone! Please help me solve this problem, I lost the original charging from the laptop and ordered a new one (Im not sure if the original charging is), but when connected, the laptop does not charge.
I purchased another charger that is generally suitable for many laptops, with characteristics similar to the original charging, but the laptop does not charge with it either.
Both charges supply voltage.
02-17-2023 01:11 PM
What is your HP Pavilion Gaming 16-a0000 Laptop PC (9EK05AV) machine ? Please use the following way to find out:
How to Find Your HP Laptop Model Number
Regards.
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