Notebook Turns On With No Screen Display

[Adoanha]

Hello all,

As the title implies my HP Omen 17-an012dx can power up, but the display stays blank. I had this same issue in the past and posted it in the community forum last time. Here is that post.

https://h30434.www3.hp.com/t5/Gaming-Notebooks/Blank-black-screen-on-startup-with-blinking-caps-lock...

I wrote that there was a blank screen with the led from the caps lock key blinking. This time there is no blinking key. I've tried a variety of different diagnostics with no outcome in either case (from this link).

https://support.hp.com/us-en/document/c03518165

There is also no warranty on this laptop anymore. How else can I approach this?

[Echo_Lake]

@Adoanha

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.