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- HP Community
- Gaming
- Gaming Notebooks
- Nvidia Graphics Cards Not Detected

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08-19-2021 03:56 PM
after update bios from hp site, my nvidia graphic cards not detect.
i cant instal the driver too, with geforece experience and manual driver.
eror msg : this nvidia driver is not compatible with the windows version and this graphics could not find compatible graphic
I tried to check on the hp support asisstant, there also does not display the specifications of my nvidia
08-20-2021 09:41 AM
if you open the device manager
What do you see
possibly place screenshots
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user
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08-21-2021 01:48 AM
Hello
[start]
This is an automatic response
in order to avoid writing the same thing each time
Some elements may therefore not apply to you
To be able to answer you effectively, we need some information
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer
HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
Give the full name with the product number P / N
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb
Give the full version of windows
for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community
Advice for asking the "Very Best Question"
First-Time-Here-Learn-How-to-Post-and-More
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Windows 11 22h2 inside , user
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08-21-2021 02:17 AM
it is no longer under warranty?
try to open bios, reload by default and restart
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Windows 11 22h2 inside , user
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08-21-2021 02:38 AM
No return of the bios to another version (often impossible or complicated), just validate by default
The problem being following the bios update, this could be the cause, which seems logical
the fact is that the card is no longer detected, the best is to run the warranty I think
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user
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