• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
DH1266NG
Microsoft Windows 10 (64-bit)

I have the problem with my Omen Notebook (DH1266NG) that my HDMI external monitor does not work properly. so if the notebook is switched off and then switched on, the monitor remains black. when restarting or waking up in standby as well. it only works if I then disconnect the HDMI cable and put it back in again.

1 REPLY 1
HP Recommended

Hi@SnapSnap23,

 

Welcome to the HP Support Community.  

 

Apologies for all the inconvenience

 

Don't worry as I'll be glad to help, 

 

Check with the BIOS update?

 

check for the windows update?

 

Hope this helps! Keep me posted 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.