OMEN 15 Rattling fan (need help)

[AJmas00]

I was playing and there was no noise then after i stopped playing then the exhaust started to rattle and make so much sound, it only makes sound when its on performance mode which is always on automatically when playing games 

really need help to fix this, tried using a vaccum to suck on the exhaust but still nothing

https://youtu.be/7HJm7ZBb47s

[AJmas00]

Bump

[praveen196]

@AJmas00 Welcome to HP Community!

I understand that you are getting rattle noise from the computer while playing the games.

Please perform the below steps and check.

Hard Reset:

1) Shutdown the computer.  

2) Unplug all the Adapter and peripherals connected.  

3) Remove the Battery. ( not for Built-in Battery computer ) 

4) Press and hold down the power button for 15 to 20 seconds.  

5) Plug-in the Adapter and put the Battery back into the computer if it's a (removable battery)

6) Try to turn on the computer and check, If the issue persists continue next step

Also, update the chipset drivers, thermal and BIOS.

Please click the below link to download the drivers.

https://support.hp.com/us-en

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[AJmas00]

4 days after i posted this the rattling actually went down a little, now it sounds like a fan that has no oil, it doesnt sound like something is stuck in it but its like theres a paper blocking the fan or a fan that doesnt have oil and making the squeaky fast sounds

[praveen196]

@AJmas00

Thank you for the update.

In that case, I would suggest you to contact our phone support. They will help you.

Here is how you can get in touch with phone support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Have a nice day!!

[AJmas00]

I checked my laptop today when it didnt make a sound, the left fan was working on default and my right fan wasnt even running, and now it doesnt even spin at performance mode, the right fan stopped working and the left fan is only on slow

[praveen196]

@AJmas00 

I understand your concerns.

The issue with the fan part, I would suggest you contact our phone support. They will help you.

Here is how you can get in touch with phone support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Have a nice day!!