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Locked

‎10-30-2021 03:17 PM

HP Recommended
Product: OMEN dc-0013nia
Operating System: Microsoft Windows 10 (64-bit)

My laptop has been having battery issues, it has been powering off with 20-30% battery, today I put the power jack on, the power LED turns on for 1 second and then turns off, the laptop can also start for that 1 second and then turns off.

 

I tried removing the battery, holding down the power button, or repeatedly clicking the power button to draw out the whole power out from the motherboard and to try turning it on, didn't do anything.. the laptop doesn't give any indication when the battery is out of the laptop and the AC adapter is plugged in.

 

Tried removing the RAM sticks, also didn't do anything..

 

I am pretty sure that everything is working except the battery that was shown that it had a problem, and also the AC adapter is tested it gives output..

 

Any solution to what else could it be, or is it just the battery?

Currently the laptop is plugged in, to see what it could do if its plugged overnight.

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