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‎12-14-2018 06:31 AM

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Product: OMEN by HP - 15-ce072tx

Does OMEN by HP - 15-ce072tx support OMEN Accelerator Shell - GA1-1000 ?

,and is there have any warranty on INDIA REGION?

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‎12-14-2018 12:46 PM

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But i did inquiry about thunderbolt support then HP INDIA service engineers clearified that USB-c port is thunderbolt certified and i rad in some article about it i have screenshots too.When i brought it that time sales manager also told me that this model would support external GPU , . 

Then how can i increase my GPU , even low range laptops support eGPU then how can it be not supportable on this GAMING laptop

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4 REPLIES 4

‎12-14-2018 12:37 PM

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@tom_right

 

I would have no way of knowing if that model is supported in INdia. If that number is not sold in India, then its not going to be supported under the global warranty.

 

BUT... That model does not support Thunderbolt, so the Accelerator wont work. Im sorry.

Specs........

https://support.hp.com/us-en/product/omen-by-hp-15-ce000-laptop-pc/15551437/model/17252096/document/...

 

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‎12-14-2018 12:46 PM

HP Recommended

But i did inquiry about thunderbolt support then HP INDIA service engineers clearified that USB-c port is thunderbolt certified and i rad in some article about it i have screenshots too.When i brought it that time sales manager also told me that this model would support external GPU , . 

Then how can i increase my GPU , even low range laptops support eGPU then how can it be not supportable on this GAMING laptop

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‎12-14-2018 12:52 PM

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528D31FA-D439-4BB3-B7C2-09C522AB98E4.jpeg

 

1C71BD14-877B-4353-84E2-E362780B10F5.png

 

 

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‎12-14-2018 12:56 PM - edited ‎12-14-2018 01:47 PM

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IF they claim it does then you are golden. The specs I have pointed to say otherwise. One or the other is wrong.

According to the manual, the CE0xx series did not have Thunderbolt, only USB-C. The CE1xx series came out with Thunderbolt wired into the USB-C connector.

IF Support tells you otherwise, then you should be good to go, but Im sticking with the manual.

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