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HP Recommended
X7N77AV
Microsoft Windows 10 (64-bit)

Ask me this thingScreenshot (7).png

 

8 REPLIES 8
HP Recommended

Welcome to the HP Support Community @Will41 

 

To better assist you, the members will need the exact model number or product number of your laptop???

 

HP Notebook PCs - How Do I Find My Product Name or Number?

 https://support.hp.com/us-en/document/c00033108

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

HP Recommended

Can I put Product number???????

HP Recommended

@Will41 

 

Product number yes.

 

Serial number no.

 

REO

HP Recommended

Hi, I want to solve this problem for me please ??????

HP Recommended

@Will41 

 

What is your PRODUCT number   or   MODEL number.

 

REO

HP Recommended

No 

OMEN COMMAND CENTER

HP Recommended

@Will41 

 

That's correct your model came with no OCC and will not run OCC.

 

Your model: OMEN by HP - 17-w200 CTO

 

Under "OMEN software compatible models" for your model it says  "NO SOFTWARE"

 

https://support.hp.com/us-en/document/c05387497

 

REO

HP Recommended

@Will41 

 

Any update???

 

To help others please mark my post " Accept as Solution " if it solved your problem.

 

REO

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