• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked

‎02-10-2022 05:49 PM - edited ‎02-10-2022 06:00 PM

HP Recommended
Product: OMEN Laptop - 15-en0013ax
Operating System: Microsoft Windows 10 (64-bit)

I recently received this pop-up following a windows update, I tried restarting my laptop but it didn't do any good.  I also received another mentioning 'Light Studio Background .exe application error'.  Besides that, I was unable to open the start menu and the search bar. Any suggestions on solving it? Some help would be very much appreciated :D.

 

UPDATE: 1. I also wasn't able to do any windows key-related functions or even open the system preferences.

                 2. I tried opening other applications found in my taskbar but instead of loading some pop-up went out and said  'explorer.exe : file system error'

                   

 

 

 

 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.