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GOET
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OMEN Command Center is sending data through network. What and why?

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HP omen 17-cb0020ng
Microsoft Windows 10 (64-bit)

Hi,

 

I am wondering about the fact, that OMEN Command Center is sending a lot of data through network. Why and what kind of data? I don't want that.

 

2020-05-03 00_16_10-Window.png

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The_Fossette
HP Support Agent
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@GOET,

 

I reviewed your post and I understand that the Omen command center is sending data over the network.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I see that from the image you have shared that you are checking the network activity on the Windows resource monitor. If you check the network activity it will show the same for all the application which are running at the time.

 

  • Send (B/sec). Average number of bytes per second that the process has sent over the network in the past minute.
  • Receive (B/sec). Average number of bytes per second that the process has received from the network in the past minute.

 

The network activity shows you which processes are consuming the most network resources and it is not sending your personal data.

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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GOET
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Hello,

 

yes, OMEN command center is sending data over the internet. You can see the EXTERNAL IP addresses. But you didn't answer me WHY and WHICH kind of MY data is sent to YOUR servers.

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The_Fossette
HP Support Agent
HP Support Agent
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@GOET,

 

I recommend you contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Cheers!

The_Fossette
I am an HP Employee

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