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‎11-24-2021 05:47 AM

HP Recommended
Product: OMEN Laptop - 15-ek0042tx
Operating System: Microsoft Windows 11

Hi,

I've got some bugs with Omen Command Center.

First of all, I updated the app through Microsoft Store. Then, after the update, the app prompts with this box error:

alecks69_0-1637757871338.png

So I tried:

  • downloaded and updated the missing package(message still prompts after closing and opening the app)
  • checked all services under msconfig        
  • Reset App Data (no results)
  • Uninstall then reinstall the app (no results)
  • Download and Install Omen SDK, and again uninstall then reinstall app (no results)
  • Download and Install all Updates from control panel (windows and optional updates [including some hp stuff]) (no results)

 

Category:
2 REPLIES 2

‎11-24-2021 02:22 PM

HP Recommended
@alecks69 wrote:

Hi,

I've got some bugs with Omen Command Center.

@alecks69 

 

Which one you are talking here OCC or OGH ?

 

Regards.

BH
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‎11-24-2021 08:51 PM

HP Recommended

Please find Service in Windows Menu, and open it:

 

SYLee1071_0-1637812298936.png

 

In the services menu, search for hp services (wording starting with HP). Enable them (set to Automatic) if any of them are disabled.

 

SYLee1071_1-1637812298969.png

 

 Finally, restart OS and try OMEN Gaming Hub again.

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