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and1rilla
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OMEN HP Laptop 17 = an0xx startup too slow

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OMEN HP Laptop 17 = an0xx
Microsoft Windows 10 (64-bit)
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Hi,

Back in 2017 I bought an OMEN HP Laptop 17 = an0xx and from day 1 this laptop had slow startup issues.
Here's how long it takes for me to open Chrome.
30 secs OMEN logo -> 30 secs black screen -> 10 secs Windows Bluscreen -> 40 secs -> Windows user login -> 80 secs Windows to startup. I tried every tip that was on the forum. Upgraded the memory, disabled start programs, disabled app readiness sevice, and changed power options, however nothing worked. I was so fustrated and dissapointed at HP and bought a different brand and has performed very well . What a waste of time and money on this HP OMEN... I was planning to recycle this laptop, but just wanted try one more time and check if i missed anything before throwing it away?


Thanks.
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Echo_Lake
HP Support Agent
HP Support Agent
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@and1rilla

Thank you for posting on the HP Support Community.

 

I appreciate your efforts to try and resolve the issue. Since you have already tried most of the troubleshooting steps to resolve this issue,
I would suggest performing system factory reset will put the computer back to the original factory settings in this way all corrupted and outdated software will be removed. 

 

While doing the recovery there is an option to back up your personal files. If you have not previously done one now is a good time. 


Restoring Files that were Backed Up Using HP Recovery Manager (Windows )You can also contact HP support for assistance. They can remotely access your system to help alleviate difficulties: www.hp.com/contacthp/

 

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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and1rilla
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Hi,

 

I already did recovery several times and it didn’t work. I’m guessing my laptop has bad parts and I was unlucky.

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Echo_Lake
HP Support Agent
HP Support Agent
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@and1rilla

Thank you for posting back.

 

I appreciate your efforts to try and resolve the issue. Since you have already tried most of the troubleshooting steps including system recovery to resolve this issue and the issue persists. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

ECHO_LAKE
I am an HP Employee

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