OMEN Laptop - 15-ek0503na Cannot Detect USB Drive To Boot From. Stuck On Error 3F0

[OriginalOmenGuy]

My HP Omen 15 Gaming Laptop cannot detect any USB Drives to boot from. I restored BIOS Settings to default and I have changed the boot order. Back then my Laptop could detect USB Drives to boot from but after I formatted a USB to NTFS it suddenly cannot detect any more USB Drives to boot from after.

I am now stuck on the 3F0 Hard Disk screen where no Operating System Could Be Found. And have tried with many USB Drives.

[Sneha_01]

Hi @OriginalOmenGuy,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

May I know if the OS came with the laptop?

In the meantime, please follow the steps:

Restore BIOS default settings:

• Turn off the computer and wait five seconds.
• Press the power button to start the computer and repeatedly press the f10 key to enter the BIOS setup menu.
• On the BIOS Setup screen, press f9 to select and load the BIOS Setup Default settings.
• Press f10 to Save and Exit.
• Use the arrow keys to select Yes, and then press Enter when asked Exit Saving Changes?
• Follow the prompts to restart your computer. 

Update the BIOS:

• Before attempting further troubleshooting steps, update the BIOS to try to resolve the issue.
• For instructions, go to one of the following HP support documents:
• HP Consumer Notebook PCs - Updating the BIOS (Basic Input Output System) (Windows)

Reinstall Windows on the hard drive:

• Use HP Cloud Recovery Tool, see the document for your computer:
• HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10
• Reinstall Windows through the Windows Recovery Environment (f11) or using the HP Cloud Recovery Tool.

If no drives can be found when reinstalling Windows, see HP PCs - No drives can be found during Windows 11 or Windows 10 installation (Intel 11th Generation ....

After reinstalling Windows, run Windows Update to update all software, firmware, and drivers.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rachel571 

HP Support

[OriginalOmenGuy]

The OS did come with the laptop and over time I upgraded it and updated it from time to time.

[Sneha_01]

Hi @OriginalOmenGuy,

Thank you for your response. You may follow all the steps mentioned above. This should help you.

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Rachel571 

HP Support

[OriginalOmenGuy]

None of those options worked. I cannot use my laptop since there is no operating system detected and I am stuck  in the Hard Disk (3F0) error message. 

[Sneha_01]

Hi @OriginalOmenGuy,

We apologize for the inconvenience, but it seems that the issue needs a hardware repair.

Unfortunately, there are no further actions we can take through this channel. I recommend reaching out to our phone support for further assistance.

They can help you with the unit repair or part replacement.

I request you talk to HP Phone Support and they will help you to sort it out as it requires advance support or repair.

1. Click on this link -  https://support.hp.com/us-en

2. Select the country.

3. Enter the serial number of your device.

4. Select the country from the drop-down.

5. Click on "Show Options".

6. Fill out the web form. A case number and phone number will now populate for you.

I have sent a private message to you with the phone number. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Rachel571 

HP Support

[OriginalOmenGuy]

Thanks