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Serp0
Level 2
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Message 1 of 2
253
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OMEN Laptop Overheating

HP Recommended
OMEN by HP Laptop 15-ce0xx
Microsoft Windows 10 (64-bit)

My laptops heats over 97°C when I play games. The games do meet the system requirements, I've updated the BIOS, I've installed CoolSense, I've cleaned the dust, I've done everything I could but the laptop will continue getting temperatures as high as 100°C. How do I fix this?

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 468 739
Message 2 of 2
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HP Recommended

@Serp0 Welcome to HP Community!

 

I understand that the Omen laptop is overheating.

 

I understand your concerns.

 

Is the laptop is very hot to touch?

 

As you have stated that you have already updated the drivers.

 

I would suggest you contact our phone support. They will help you.

 

Here is how you can get in touch with phone support.
 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.
 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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