OMEN by HP - 15-dc0030ca - Does it have GSYNC?

[atarashii]

Hello, I purchased an HP OMEN 15 2018 dc0030ca laptop with 144hz display, and in the NVIDIA control panel I was able to check the Enable GSYNC option, as well as the display saying that it was GSYNC capable. However, I'm a little confused because it does not feature GSYNC on the HP page; does this mean that my laptop somehow secretly has GSYNC? Because if it does, that's quite the pleasant surprise! I hope someone from HP can clear this up for me!

https://store.hp.com/CanadaStore/Merch/Product.aspx?id=4BQ16UA&opt=ABL&sel=NTB

[Photoray002]

Hello @atarashii

Like you, I want to see things in writing. But I cannot find any documentation stating it specifically has a Gsync Panel installed. Only that its 144hz.

But HP has not listed the parts in their Parts Surfer pages yet either, so I cannot look up part numbers for those panels.

HP states that selected models come with Gsync capable panels, but they don't specify which ones.

I would contact HP Support directly and see if they can tell you more information.

Contact HP Worldwide | HP® Official Site

As far as the Gsync check box in the Nvidia control panel goes, that enables the feature if you connect an external Gsync monitor to the laptop, and/or if the built in panel is actually Gsync capable.

So that check box will be there regardless.

[deltaminds]

In simple word NO!

[atarashii]

Hello, @Photoray002 thank you for the reply!

In the Nvidia Control Panel, it labels my laptop display as "GSYNC Capable", similar to this:

Does this mean that I do have GSYNC?

I am trying to see if I can contact HP Support directly through email/chat, but on the HP Canada Support site it keeps redirecting me to common Questions and Answers or the Virtual Assistant. Is there an email I can use?

Thank you so much for the help!

[Photoray002 · Accepted solution]

Each country has different hours for support contact options. You may have to wait for business hours to reach chat.

But If the panel says its capable then I would say you are good to go.

Some panels are capable and it wouldnt state it is, if its not.

[atarashii]

Great! Thank you so much again! 🙂