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‎03-01-2022 08:43 AM

HP Recommended

@sidpost

Thank you for posting back.

 

This seems like a hardware issue with the computer, please reach out to the HP Technical Support team in your region regarding the service options for your computer.  

 

Please reach out again for any further assistance.
 

Have a great day ahead!

ECHO_LAKE
I am an HP Employee

1 person found this reply helpful
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‎03-01-2022 08:44 PM

HP Recommended

Thank you.  Warranty claim filed with a case number assigned.  Currently waiting on the box to return it for repair.

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‎03-02-2022 09:19 AM - edited ‎03-02-2022 09:20 AM

HP Recommended

@sidpost

Thank you for posting back.

 

I am glad to know that you managed to get support from our team. Please reach out again for any further assistance.


Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

1 person found this reply helpful
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