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‎11-13-2021 03:27 AM

HP Recommended
Product: OMEN by HP 15-dh0000nx
Operating System: Microsoft Windows 10 (64-bit)

About 3 weeks ago my Wifi bricked, and the problem got solved after I updated the bios, but since then the network booster feature in the omen gaming hub got bricked, it says "the required hp services cannot be found" and pressing update will download something and install and restart but nothing happens and I'm welcomed with the same screen, I pressed feedback and sent them the log files, and I updated the app and tried reinstalling It, but nothing worked, any help would be really appreciated.Screenshot 2021-11-13 132234.pngScreenshot 2021-11-13 132341.pngsystem specs.png

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1 person had the same question
1 REPLY 1

‎11-16-2021 12:54 AM

HP Recommended

Please refer to steps as below:

  1. Go to Microsoft Store to update OMEN Gaming Hub to the latest.
  2. Try to execute Windows Update to latest OS version and all optional updates, then restart, to see if it could be solved.
  3. Update all features if needed in OMEN Gaming Hub.
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