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‎01-06-2024 09:17 AM

HP Recommended
Operating System: Microsoft Windows 11

hi so i just tried to install the windows 11 on my omen 16 laptop and now the omen menu where it allows me to control the performance and change de network to hybrid it won't come up it appears as regular windows 11 can anyone help me download the software that is for the omen. idk if I'm asking correctly pretty much just want my windows 11 to come back how it was when i originally bought it. i actually already tried the hp support tool and it has not helped anyone else has any idea how to fix this. thank you and i hope everyone is having a great start of year.

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1 REPLY 1

‎01-06-2024 09:39 AM

HP Recommended

Hi:

 

I recommend that you use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your PC.

 

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive to create the recovery media with.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

You can download the software from the Microsoft Store.

 

HP Cloud Recovery Tool - Microsoft Store Apps

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