cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
199
Flag Post
HP Recommended

OVERHEATING

Omen 15 dc1088nr
Microsoft Windows 10 (64-bit)

I have bought hp omen 15 dc1088nr , with i7 9750H and rtx 2060, i found it throttling all way for gaming consistently 1 hour , the temps are 97C ,please help me with this.

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
21,468 21,456 1,417 2,074
Message 2 of 2
99
Flag Post
HP Recommended

OVERHEATING

@theshahidshaik,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the computer is overheating.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

BIOS: https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100725.exe

 

Graphics: https://ftp.hp.com/pub/softpaq/sp99501-100000/sp99570.exe

 

Graphics Power Control IC firmware: https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95380.exe

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation