Omen 15 2018 Overheating cpu 80c when idle.

[JessJess206]

My cpu idles at 70 to 80c and the Gpu idles at 63c
Why is my CPU so hot!!
The Os has been installed fresh and drivers have been installed using HP AND latest drivers. i see threads of people with it running at 50is and mine is all the way up in the high 70s! what!?
anyone have any ideas what is going on?

[A4Apollo]

Hi! @JessJess206,

Generally, if you are gaming or using any high-end application the PC will raise the temperature and if the vents are restricted that will increase the heat more. 

I have checked the records and found a service advisory related to the issue you have mentioned.

The new Comfort mode can be used to keep the computer cooler when convenient. However, the option is only available by updating to the latest version of OMEN Command Center (version 6.2.3.0 or later) and updating the BIOS to version F.06 (or later).

The new Comfort mode is suitable for casual tasks. It lowers CPU and GPU temperatures.

Get the latest version of OMEN Command Center from the Microsoft Store (search for the OMEN Command Center app).

Update the BIOS to the latest version using this link. Click Here

Also, if you still have issues try performing the following troubleshooting steps:
 
1 - Right-click on any open space on your computer's taskbar.
 
2 -Select "Task Manager" and press "Enter."
 
3 -Select "View" from the Taskbar Manager's pull-down menu. If more than one computer is connected to your network, notice the graphs for all CPUs. Select "One Graph Per CPU." This will help determine which computers are using more processing time.
 
4 -Go to the "Applications" tab. Because this tab shows open programs in real time, you will be able to see exactly when a program has been opened and closed at the time that it occurs. Identify and close selected programs by highlighting each one separately and clicking on "End Task" to free up processing time. (Important: Make sure all work is saved prior to closing any programs.)
 
5 -Go to the "Processes" tab and view them, but do not delete any of them unless absolutely necessary. All of the hidden system processes and programs are listed here. (Note: See Warnings section.)
 
6 -Set your computer's cooling fan to "Auto." Next, slide the Processing Speed scale to "3-4." Slide the Cooling Method scale to the middle of the range. These settings will slow down the CPU when needed
 

Also, Hit Win Key + R
Type in “Regedit” and then hit Enter.
Go to ‘HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management’
Find ‘ClearPageFileAtShutDown’ and change its value to 1
Restart the computer

Lastly, try running a system diagnostics test on your PC and check if the hardware components on the PC are functioning correctly.

Refer this article to know more information about running system diagnostics on your PC. Click Here

Refer this article to know more information about overheating issues with the PC. Click Here

Hope to this answers your query!

Have a great day! 🙂

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