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‎12-17-2022 08:09 AM

HP Recommended

i download this software but i don't have any voice fan or test fan

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‎12-17-2022 04:36 PM

HP Recommended

Hello @Jerryfish97 

 

Try the HP Diagnostics UEFI variant (outside of Windows) ...

 

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

--->>> Component test <Fan>

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

 

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(2) Please report your results ( error messages, take pictures )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

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‎12-27-2022 01:19 AM

HP Recommended

sorry for late, happy xmas and new year, i try to download the software, run it on windows and uefi but i do not have any test fan.. i don't know why.. by yhe way thx a lot, for all. probably this is a problem can't will be solved. 🙂

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‎12-27-2022 05:24 AM

HP Recommended

Hello @Jerryfish97 

 

Do you have valid HP warranty ?

 

Check HP warranty status:

HP support

 

You need to provide the serial number of your notebook here:

Check your warranty or service status

 

To find serial number follow:

Find product and serial numbers for HP PCs, printers, and accessories

 

Don't post serial number here in the community !

 

If status (date) is wrong:

--->>> HP PCs, printers - Dispute a warranty status

 

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