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Omen 15 RGB Keyboard Discoloration/Wrong Colors

Omen 15-dc0xxx
Microsoft Windows 10 (64-bit)

I have an issue with the RGB keyboard - let's say in the Omen Command Center, I set all keyboard zones to 'white'. It actually turns the keyboard yellow. If I select a darker blue color, it shows light teal. Selecting purple turns the keyboard a lighter pink color.

I have updated to the most recent BIOS, most recent version of Windows, etc. I know I'm not the only one with this issue as I've seen several posts about this. Can anyone help?

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Omen 15 RGB Keyboard Discoloration/Wrong Colors

@OmenRGBKeyboard


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Since you have already updated the BIOS and the discoloration applies to all the different colors, I suggest you contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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Omen 15 RGB Keyboard Discoloration/Wrong Colors

Did your problem get solved? I have the same issue. I have updated and reinstalled everything still no luck. 

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Omen 15 RGB Keyboard Discoloration/Wrong Colors

@Jayesh17

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Let's try these steps -

 

  • 1) In the search box, type and open "Uninstall a Program". 
  • 2) Look for OMEN Command Center. 
  • 3) Right-click to uninstall. 
  • 4) Restart the computer. 
  • 5) Install the OMEN Command Center from this link.

Hope this helps! Keep me posted for further assistance.
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Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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