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- Omen 15 heating problem while Simple Using :(

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07-23-2019 05:02 AM - edited 07-23-2019 05:05 AM
Hey HP Support,
i having issue in my OMEN by HP Laptop 15-dc0xxx Product No : 4PS40EA#A2N
i just buy 2 week ago Form Sudia rabia with 2 Year warranty.
but sir am facing heating issue kindly when i use normal in omen commond center they Temp:63C just in browser using and when i play PUBP they fan moving fast and Temp Move upto 70+ , kindly am i have no idea how to manage , please help me
am also update my BIOS , now i have latest BIOS but my Temp is same. kindly please help
tell me what's normal temp for My Laptop at Simple Using
am student and not afford able more i have already spend 1000+ USD in SAR
so please help me and Reply ASAP
07-23-2019 02:27 PM
If a bios update is making your system run hotter than it was before, you need to contact HP Support and let them deal with this. Bios updates are tricky and upgrading and downgrading them can be very risky and could cause a permanent failure if something goes wrong during the process.
Contact HP Support via this link (not the forum section)...
07-23-2019 11:39 PM
Hard to answer, but if your ambient room temperature is cool and you are only running a browser, typically your CPU shouldn't run more that 40's or even 50'ish sometimes on a laptop (unless the browser is running a game).
I would ask the Support tech about reverting the bios back via USB, but that you need to know what they say. You should be covered under warranty. But if you are not under warranty, I would be hesitant.
07-24-2019 04:09 AM
Thanks sir for reply yes i just buy 2 week ago and it's also under warranty , support also help me they complete updates in my laptop now it's normal when idel process they show 46 47 C when i browser now am working laptob last 2 hour and they show 51 C hope it's fine right sir ...?
07-24-2019 04:14 AM
i have HP OMEN 15
with 8 GB RAM
GTX 1050
1 TB hard with 16 GB optonl Memory
they show me some time 48 and uptop 55 C it's fine ...? for my laptop life
sorry for week english hope you understand
now am using normal and they show this result : http://prntscr.com/ojc7ad and move some time 55 or 60 at browser and also at game but not upto 75 at gaming i don't need to worry about this ..?
it's my ans question kindly help me thank you
07-24-2019 09:43 AM
"Some time 55 or 60 at browser and also at game but not up to 75 at gaming i don't need to worry about this ..?"
If your temperatures are staying around 75-80 while gaming but not higher, your machine is doing quite well and very well compared to others here on the forum. You are good to go.