Omen 15 overheating

[Indomantas]

I've bought this laptop for over a year now and I've always noticed it being hotter than usual, but I've never tried to measure it or search it up until my friend touched my laptop.

I just knew that going over 90 °celsius is overheating, and my  OMEN15 can reach as high as 100°celcius when gaming on default mode.

When it's idle, it can still hover from 50°-75°. Mostly around 68°

It's not a something that occurred over time because I had this when I first bought it but didn't realize it was a problem.

[Nirvana_95]

Hi @Indomantas

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are facing heating-related issues on your system. Do not worry, we are here to fix it.

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

Have you updated the drivers of your system?

Please use the link below and let me know the outcome of it: https://support.hp.com/in-en/product/omen-15-en0000-laptop-pc-series/32827270/model/35610542/documen... 

You can also use the link below and use HP cool control to reduce heat: https://support.hp.com/in-en/product/omen-15-en0000-laptop-pc-series/32827270/model/35610542/documen... 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Indomantas]

@Nirvana 95

I had this issue when I first bought it last year, but didn't think it was a big deal because I didn't know the exact temperature. 

I didn't change any hardware. I don't know what software-related changes could affect this so I'm unsure.

I've updated to the latest driver

[Nirvana_95]

Thanks for your response.

Could you please perform the steps shared in the links above and let me know the outcome of it?

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Indomantas]

@Nirvana 95

I've seen the links and tried the ones I could. I do not have HP cool control nor HP command center on my device for some reason as they don't appear in the search box, is it not available for Omen laptops ? I have yet to clean the fans and I'll do it as soon as the canned air arrives from mail. I don't think it's all because of the fan because one year without cleaning isn't really that long, I placed it on flat surfaces in a clean environment.  I've had several gaming laptops in the past for years that I've never cleaned and they never get overheated. Also as I've said in the first post that I had this issue at the start when I first bought it. I personally think it's an internal issue or something wrong with the Cpu since my GPU temperature is pretty normal. 

[Nirvana_95]

If the applications are not present in your system, you can skip that part.

Also, please perform the steps shared and let me know the outcome. Sometimes, a fan can cause issues with your system. 

Let me know the outcome of it.

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Indomantas]

@Nirvana 95

sorry for replying so late I went on a vacation. But yeah I cleaned my fans and it didn't do much.

[Nirvana_95]

Not an issue.

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right of your HP community profile, next to your profile Name or simply click on this link.

Thanks!