• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
Omen 15 ek0xxx
Microsoft Windows 10 (64-bit)

Its been a month that i bought omen 15 i710750h with rtx 2070 super max q everything was fine i did all the tests before buying but now its been a day that i can see a very thin diagonal line across the screen while the screen is black or something really dark comes up in movies or games etc that divides screen into two, if i grab the lid and move it forward, there is a weird glow on the upper side of the screen, if i move it backwards there is a glow in the lower side of the screen, i did the black screen test and im attaching the picture i took below for more clear understanding.
{Content removed}


WhatsApp Image 2021-07-01 at 6.09.09 PM.jpeg

1 REPLY 1
HP Recommended

Hi @Ammar_Ahmad,

 

Welcome to the HP Support Community.  

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.