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07-01-2021
12:46 PM
- last edited on
07-01-2021
03:28 PM
by
MayS
Its been a month that i bought omen 15 i710750h with rtx 2070 super max q everything was fine i did all the tests before buying but now its been a day that i can see a very thin diagonal line across the screen while the screen is black or something really dark comes up in movies or games etc that divides screen into two, if i grab the lid and move it forward, there is a weird glow on the upper side of the screen, if i move it backwards there is a glow in the lower side of the screen, i did the black screen test and im attaching the picture i took below for more clear understanding.
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07-02-2021 06:37 AM
Hi @Ammar_Ahmad,
Welcome to the HP Support Community.
As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
Have a great day!
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